To create an account, click on the "Login" button at the top of the page, then select "New to Mega King Mart? Register". You'll need to provide your name, email address, and create a password. Alternatively, you can register using your Google or Facebook account.

Pro Tip: Register with your mobile number for faster checkout!

On the login page, click on "Forgot Password". Enter the email address associated with your account, and we'll send you a link to reset your password. Make sure to check your spam folder if you don't see the email in your inbox.

Security First: We recommend using a strong, unique password for your account.

No, each phone number can only be associated with one Mega King Mart account. If you're trying to register but your phone number is already in use, please try recovering your existing account instead.

We accept all major payment methods including credit/debit cards (Visa, MasterCard, American Express, Rupay), net banking, UPI (Google Pay, PhonePe, Paytm, etc.), and cash on delivery (COD) for eligible orders.

Lightning Fast: UPI payments process instantly for quicker order confirmation!

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order by logging into your account and viewing your order history, or by clicking the tracking link in your shipping confirmation email.

You can cancel your order within 30 minutes of placing it if it hasn't entered the shipping process. To check if your order can be modified or canceled, go to "My Orders" in your account. Some orders, especially those with expedited shipping, may not be eligible for cancellation.

Quick Action: The faster you act, the better chance of successful cancellation!

Orders may be cancelled due to various reasons including: item out of stock, payment issues, suspicious activity verification, or delivery restrictions in your area. You'll receive an email explaining the reason for cancellation along with any refund details if applicable.

Standard delivery typically takes 3-7 business days depending on your location. Express delivery options (2-3 days) are available for most products. Delivery estimates are shown during checkout before you place your order.

Express Delivery: Get your orders faster with our premium shipping option!

Currently, we only ship within India. We may offer international shipping in the future - please check back for updates or sign up for our newsletter to be notified.

If your package arrives damaged, please refuse delivery if possible. If you've already accepted it, contact our customer service within 48 hours with photos of the damaged package and contents. We'll arrange for a replacement or refund as appropriate.

Most products can be returned within 10 days of delivery if they're unused, in original packaging with all tags and accessories. Some items like perishables, personal care products, and software may not be returnable. Please check individual product pages for specific return policies.

Extended Window: Premium members enjoy 15-day return window!

Refunds are typically processed within 3-5 business days after we receive and inspect your return. The time it takes for the refund to appear in your account depends on your payment method: credit/debit cards (5-7 days), UPI (instant to 24 hours), net banking (1-3 days).

Yes, for most products you can request an exchange for a different size, color, or variant if available. Initiate a return through your account and select "Exchange" as the reason. Exchanges are subject to product availability.