Security Policy

At Mega King Mart, we take the security of your personal and financial information seriously. This Security Policy outlines the measures we take to protect your data and our commitment to maintaining a secure shopping environment.

1. Data Protection Measures

We implement industry-standard security measures to protect your information:

• SSL 256-bit encryption for all data transmissions
• PCI DSS Compliance for payment processing
• ISO 27001 Certified data centers
• Regular security audits and vulnerability assessments
• Firewall protected servers with intrusion detection systems

2. Secure Payments

We offer multiple secure payment options:

• Credit/Debit Cards with 3D Secure authentication
• UPI payments through secure gateways
• Net Banking with bank-level security
• Wallet payments with tokenization
• Cash on Delivery with OTP verification

We do not store your complete payment details on our servers. All payments are processed through PCI-DSS compliant payment gateways.

3. Account Security

To protect your account:

• Strong password requirements (minimum 8 characters with special characters)
• Two-factor authentication option available
• Automatic logout after 15 minutes of inactivity
• Login notifications for new devices
• Account lockout after multiple failed login attempts

4. Fraud Prevention

We employ multiple layers of fraud detection:

• AI-based transaction monitoring
• Address verification system (AVS)
• IP address tracking and analysis
• Order verification calls for high-value transactions
• Collaboration with banks and law enforcement

5. Phishing Awareness

Mega King Mart will never:

• Ask for your password via email or phone
• Request sensitive information through unsecured channels
• Send executable files or software updates

If you receive suspicious communication claiming to be from Mega King Mart, please forward it to ytpradeepsharma3627@gmail.com immediately.

6. Security Updates

We regularly update our systems to address security vulnerabilities:

• Monthly security patches for all systems
• Immediate updates for critical vulnerabilities
• Continuous monitoring of security advisories
• Regular employee security training

7. Your Responsibilities

You can help maintain security by:

• Keeping your login credentials confidential
• Using strong, unique passwords
• Logging out after each session, especially on shared devices
• Keeping your devices and browsers updated
• Reporting any suspicious activity immediately

8. Incident Response

In the event of a security incident:

• We will notify affected users promptly
• Provide guidance on protective measures
• Investigate thoroughly and implement corrective actions
• Cooperate with authorities as required

9. Contact Security Team

To report security concerns or vulnerabilities:

Mega King Mart Security Team
Email: help@megaking-mart.store
Phone: +91 6395943627 , +91 8273514501 (Security Hotline)
Hours: 24/7 monitoring